What Our Clients Are Saying

“In addition to providing high quality care, Dr. Chase and her staff proved a very tailored approach to how they interact with you and your pets. Great clinicians and communicators!! We highly recommend them to anyone looking for a personalized approach to care.”

Beth M.

“Excellent service and care from all the staff; Dr. Chase is a wonderful clinician and coach – very knowledgeable, caring, and respectful to both human and pet clients. Nicely updated space. I also appreciate you have a range of quality products available for purchase at standard prices, along with your online pharmacy arrangement. Highly recommend!”

Lisa T.

“Excellent! Wish Dr. Chase and her team the best! As a new pet (puppy) owner I am so grateful to them. Dr. Chase and her team took the time to answer my questions, and provided such a welcoming experience!”

Dilek U.

“I met Dr. Chase through an emergency vet service, and I was so impressed with her rapport with my (very large) scared dog that I followed her to Cross St. The staff worked hard to give me all the information I needed to make an informed decision about his care. The building renovations look great!”

Caroline F.

“Cross Street Veterinary Hospital provides excellent care. The staff is friendly, professional, and clearly cares about the animals they treat. Dr. Chase is thorough, patient, and explains everything clearly. Highly recommend.”
Mike B.

“Dr.Chase is amazing, very friendly, and knowledgeable. She is very kind . She explains everything and the best solution to your pets needs . We were new to the practice everyone was so nice . We found Dr.Chase from current clients and they said all positive things about her . They were absolutely correct . I have already referred a few people. You won’t be dissatisfied.  Her team and herself are very caring . I’m so happy we found Dr.Chase! Tino was comfortable. 🐾🐾🐶”

Tracey T.

“This is Dr. Chase’s new practice, and she’s absolutely wonderful. I’m so glad she now has her own place to care for all the animals fortunate enough to be in her hands.”

Kat

“Just had our annual check up with Dr. Chase at the new Cross Street Vets and was very impressed. Dr. Chase was very thorough, answered millions of questions with complete patience, did not push unnecessary testing (although made some recommendations) and was utterly pleasant. Becky, her business partner and front desk staff person, has also been lovely to work with. Great first impression!”
Stacia B.

A person is hugging their dog while sitting on a porch

Trusted Veterinary Care in Winchester, MA

At Cross Street Veterinary Hospital, our mission is simple: to treat every pet like family and every pet parent like a partner. We’re proud to provide compassionate, independently owned veterinary care to dogs and cats in Winchester, MA, and neighbouring communities, and nothing means more to us than hearing how we’ve made a difference.

This page features stories and feedback from local pet families who have experienced our care first-hand. Their kind words reflect the deep trust and lasting relationships we strive to build with every visit.