What Our Clients Are Saying

“Excellent! Wish Dr. Chase and her team the best! As a new pet (puppy) owner I am so grateful to them. Dr. Chase and her team took the time to answer my questions, and provided such a welcoming experience!”

Dilek U.

“This is Dr. Chase’s new practice, and she’s absolutely wonderful. I’m so glad she now has her own place to care for all the animals fortunate enough to be in her hands.”

Kat

“I met Dr. Chase through an emergency vet service, and I was so impressed with her rapport with my (very large) scared dog that I followed her to Cross St. The staff worked hard to give me all the information I needed to make an informed decision about his care. The building renovations look great!”

Caroline F.

A person is hugging their dog while sitting on a porch

Trusted Veterinary Care in Winchester, MA

At Cross Street Veterinary Hospital, our mission is simple: to treat every pet like family and every pet parent like a partner. We’re proud to provide compassionate, independently owned veterinary care to dogs and cats in Winchester, MA, and neighbouring communities, and nothing means more to us than hearing how we’ve made a difference.

This page features stories and feedback from local pet families who have experienced our care first-hand. Their kind words reflect the deep trust and lasting relationships we strive to build with every visit.

Client Success Stories